Case Study: Contact Center with Customer Service Staff
Acer offers a portfolio of device models and configurations to meet the needs of contact center managers and agents.
In this brief case study, you'll learn why one contact center selected the Acer Chromebox CX13 and ChromeOS thin client devices.
What are the key features of the Acer Chromebox CXI3?
The Acer Chromebox CXI3 offers secure, mobile, and powerful computing capabilities with low storage requirements. It supports Virtual Desktop Infrastructure (VDI) and can be easily deployed and managed remotely, making it ideal for hybrid workforces. Additionally, it can be mounted to a monitor for an All-in-One solution.
How does Chrome Enterprise Upgrade enhance device management?
Chrome Enterprise Upgrade enhances device management by providing ease of manageability and inherent security features. This is particularly beneficial for IT teams that need to handle device turnover and theft efficiently.
Why choose Acer for remote work solutions?
Acer offers a diverse range of product models and configurations that prioritize power, security, and versatility for remote users. They assist customers in selecting the right configuration and screen size through demos and collaboration with Google during the proof of concept phase.
Case Study: Contact Center with Customer Service Staff
published by Ardham Technologies, Inc.
Ardham Technologies, Inc. has served the southwest since 2003, providing outstanding IT Managed Services, Cyber Security, IT infrastructure solutions, and a vast product catalog. Whether you lead a private or public sector organization, the Ardham team provides the expertise, planning, and solutions you need to run your organization effectively.
solutions@ardham.com | 505-872-9040
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